diff --git a/lib/constants/app_constants.dart b/lib/constants/app_constants.dart
index e5c0a44..838f127 100644
--- a/lib/constants/app_constants.dart
+++ b/lib/constants/app_constants.dart
@@ -6,7 +6,7 @@ Logger logger = Logger(printer: PrettyPrinter(printEmojis: false, colors: true,
 
 // app globals
 
-bool isNeedToBreakVoiceForArabic = false;
+bool isNeedToBreakVoiceForArabic = true;
 bool isSpeechCompleted = true;
 
 class AppStrings {
@@ -112,7 +112,7 @@ class ApiConstants {
 
   //Generic
   static String createTicketForKiosk = '$baseUrlApiGen/GEN_PatientCallNo_Get';
-  static String ticketAcknowledgementInsert = '$baseUrlApiGen/GEN_TicketQueueAck_Insert';
+  static String ticketAcknowledgementInsert = '$baseUrlApi/Common/TicketQueueAck_Insert';
 
   // Signal R Constants
 
@@ -134,3 +134,15 @@ class CacheConstants {
 // "editedBy": 102,
 // "apiKey": "EE17D21C7943485D9780223CCE55DCE5"
 // }
+
+// calling for RAD
+//{
+//   "projectID": 12,
+//   "patientID": 0,
+//   "orderNo": "12",
+//   "invoiceNo": "12",
+//   "isVip": true,
+//   "isVidaPlus": false,
+//   "createdBy": 101,
+//   "apiKey": "EE17D21C7943485D9780223CCE55DCE5"
+// }
diff --git a/lib/repositories/screen_details_repo.dart b/lib/repositories/screen_details_repo.dart
index 202a5ab..6a19818 100644
--- a/lib/repositories/screen_details_repo.dart
+++ b/lib/repositories/screen_details_repo.dart
@@ -7,6 +7,8 @@ import 'package:hmg_qline/models/prayers_widget_model.dart';
 import 'package:hmg_qline/models/rss_feed_model.dart';
 import 'package:hmg_qline/models/weathers_widget_model.dart';
 import 'package:hmg_qline/models/widgets_config_model.dart';
+import 'package:hmg_qline/utilities/enums.dart';
+import 'package:hmg_qline/utilities/extensions.dart';
 import 'package:hmg_qline/views/view_helpers/info_components.dart';
 
 abstract class ScreenDetailsRepo {
@@ -24,7 +26,7 @@ abstract class ScreenDetailsRepo {
 
   Future<RssFeedModel?> getRssFeedDetailsByLanguageID({required int languageId});
 
-  Future<GenericRespModel?> acknowledgeTicket({required String ipAddress});
+  Future<GenericRespModel?> acknowledgeTicket({required String ipAddress, required String ticketQueueID, required QTypeEnum qTypeEnum});
 }
 
 class ScreenDetailsRepoImp implements ScreenDetailsRepo {
@@ -196,15 +198,12 @@ class ScreenDetailsRepoImp implements ScreenDetailsRepo {
   }
 
   @override
-  Future<GenericRespModel?> acknowledgeTicket({required String ipAddress}) async {
+  Future<GenericRespModel?> acknowledgeTicket({required String ipAddress, required String ticketQueueID, required QTypeEnum qTypeEnum}) async {
     try {
       var params = {
         "ipAddress": ipAddress.toString(),
-        "isVip": false,
-        "orderNo": "123",
-        "isVidaPlus": false,
-        "createdBy": "101",
-        "apiKey": AppConstants.apiKey,
+        "ticketQueueID": ticketQueueID.toString(),
+        "qType": qTypeEnum.getQTypeIDFromEnum().toString(),
       };
       GenericRespModel adsGenericModel = await apiClientInstance.postJsonForObject(
         (json) => GenericRespModel.fromJson(json),
diff --git a/lib/services/text_to_speech_service.dart b/lib/services/text_to_speech_service.dart
index 1b363cc..253c48e 100644
--- a/lib/services/text_to_speech_service.dart
+++ b/lib/services/text_to_speech_service.dart
@@ -118,11 +118,11 @@ class TextToSpeechServiceImp implements TextToSpeechService {
         await textToSpeechInstance.speak("$preVoice ");
       }
       textToSpeechInstance.setLanguage(LanguageEnum.english.enumToString());
-      await textToSpeechInstance.speak("$patientAlpha .. $patientNumeric ..");
+      await textToSpeechInstance.speak("$patientAlpha .. $patientNumeric");
       textToSpeechInstance.setLanguage(langEnum.enumToString());
-      await textToSpeechInstance.speak(postVoice);
-      textToSpeechInstance.setLanguage(LanguageEnum.english.enumToString());
-      await textToSpeechInstance.speak(roomNo).whenComplete(() {
+      // await textToSpeechInstance.speak(postVoice);
+      // textToSpeechInstance.setLanguage(LanguageEnum.english.enumToString());
+      await textToSpeechInstance.speak("$postVoice .. $roomNo").whenComplete(() {
         isSpeechCompleted = true;
       });
     } else {
diff --git a/lib/view_models/queuing_view_model.dart b/lib/view_models/queuing_view_model.dart
index 3d99737..59827ef 100644
--- a/lib/view_models/queuing_view_model.dart
+++ b/lib/view_models/queuing_view_model.dart
@@ -151,7 +151,9 @@ class QueuingViewModel extends ChangeNotifier {
 
   Future<void> callTicketOnScreen({required TicketData? ticketData}) async {
     if (ticketData == null) return;
-    GlobalConfigurationsModel globalConfigurationsModel = getIt.get<ScreenConfigViewModel>().globalConfigurationsModel;
+    ScreenConfigViewModel screenConfigViewModel = getIt.get<ScreenConfigViewModel>();
+    GlobalConfigurationsModel globalConfigurationsModel = screenConfigViewModel.globalConfigurationsModel;
+    screenConfigViewModel.acknowledgeTicket(ticketQueueID: ticketData.id!.toString());
     if (globalConfigurationsModel.isToneReq) {
       isCallingInProgress = true;
       await audioService.playTone(path: AppAssets.callTone);
diff --git a/lib/view_models/screen_config_view_model.dart b/lib/view_models/screen_config_view_model.dart
index e23c7c7..ee38968 100644
--- a/lib/view_models/screen_config_view_model.dart
+++ b/lib/view_models/screen_config_view_model.dart
@@ -348,11 +348,17 @@ class ScreenConfigViewModel extends ChangeNotifier {
     }
   }
 
-  Future<void> acknowledgeTicket({required String ticketNumber}) async {
-    GenericRespModel? response = await screenDetailsRepo.acknowledgeTicket(ipAddress: currentScreenIP);
+  Future<void> acknowledgeTicket({required String ticketQueueID}) async {
+    GenericRespModel? response = await screenDetailsRepo.acknowledgeTicket(
+      ipAddress: currentScreenIP,
+      ticketQueueID: ticketQueueID,
+      qTypeEnum: globalConfigurationsModel.qTypeEnum,
+    );
     if (response == null || response.messageStatus != 1) {
-      log("response null from acknowledgeTicket");
+      logger.e("response null from acknowledgeTicket");
       return;
+    } else {
+      logger.i("response from acknowledgeTicket ${response.data}");
     }
   }
 }